The guarantees pieces-mobile.com
We guarantee the departure of your orders the same day if they are validated before 15H.
We guarantee you a choice of as many carriers as possible, and at a lower price than the cost.
We guarantee that your tracking number will be sent by e-mail, as well as the notice of preparation and shipping of your order.
You can have a visual of our performance on customer testimonials shop and Trustpilot.
Payments 100% Secure (if-yes, it exists !!):
Payments are made on an outside window at the The Bank,No data passes through us.
We opted for the 3D Secure payment method, which not only secures the payment of our customers, but also prevents a card thief from a person from ordering from us. C E system is costly, but we are convinced that if it isMandatory, fraudulent payments would be almost reduced to zero.
Do not hesitate to claim this system from your other merchants, for a safer internet.
Customer Service At TOP:
We are committed to Within 24 hoursAfter receiving your email. If there is no response in the day: send an e-mail from your e-mail directly, check your SPAM and add us (email@example.com) to your approved senders, then re-issue us, it is very likely that you have either done A typing error in your email address, or your email has filtered us into SPAM.
We are committed to finding a solution to any problem caused by our paid services, or to reimburse you.
In general, be patient, we always find a solution to your problem, the products being complex and the interventions can be complicated, it is necessary to clearly identify the problem to provide the solution as optimal and the fastest possible : Be precise and do not send emails to the channel, remember to use the answer button of your email.
100% of Products in Stock and in FRANCE:
All our products are in stock, if this stock is exhausted, The product is blocked , So you know when you order when your product will leave while you order (before 3pm the same day if not the next business day)
For a replenishment period, contact us. The average time is 10 days.
We want to never have a product breaking, and to keep as long as possible a reference in stock, so that your phone can be repaired several years after its purchase.
Our return policy is flexible because these are technical products, which you do not always have the immediate time to fix or professional seasoned. We accept returns Up to one month after purchase , is A doubling of the legal date .
Refunds, no purchase orders:
We do not have to have, unless you are a regular customer (professional for example), We wager whatever happens in case of refund to you to refund pecuniarily.
Refunds are made on the means of payment used.
We think that you refund by voucher would not be correct.
2 years warranty:
Our products are guaranteed 2 years
Our parts are guaranteed to conform to the manufacturer's specifications, ie you will receive a part that works very exactly like your old part. That is why they are guaranteed 2 years, we are sure to have the best possible quality on the market.
We are equipped with industrial quality control equipment, we know the products and are technicians of the product, not only sellers. We are sure to provide you with a product that meets the manufacturer's specifications.
All our products are checked one by one before departure
We provide great service chains as a wholesaler, who perform warranty repairs under this warranty, you have Therefore access to the same professional quality.
If a product does not fully satisfy you, we will change it or refund you.
HTTPS fully encrypted site:
100% of the pages of the site are secured. You can therefore connect a public WIFI or that of a hotel without fear of seeing your personal data stolen or corrupted.
The payment of doing additionally directly on the banks websites.
Our site is therefore absolutely trustworthy in terms of security of personal data and payment.