These General Conditions of Sale (hereinafter the "General Terms and Conditions") apply to any purchase you make as a natural person (hereinafter the "CLIENT") on the website http://www.piece.com -mobile.com (hereinafter the "Site") with VERDANET EID, SARL registered with the register of commerce and companies Vienna under the number 790097125, having its registered office Chemin des Princes, 38300 MAUBEC, France email: contact @ piece -mobile.com (hereinafter the "SELLER").


Any order placed on the Site implies the unreserved acceptance by the CLIENT of the present general conditions of sale.


The following terms have the following meanings in these Terms and Conditions:

  • "CUSTOMER"Means the contractual partner of the SELLER, who guarantees to have the status of consumer as defined by French law and jurisprudence. As such, it is expressly foreseen that this CLIENT acts outside any usual or commercial activity.

  • "DELIVERY"Means the first presentation of the PRODUCTS ordered by the CUSTOMER at the delivery address indicated at the time of the order.

  • "PRODUCTS"Means all the products available on the SITE.

  • "TERRITORY"Means the Métropolitaine FRANCE, including Corsica, and the DOM TOM.


These General Conditions govern the sale by the SELLER to its CUSTOMERS of the products available on the Site (hereinafter the "PRODUCTS"), which the CUSTOMER orders on the said Site, which he pays and which are delivered to him.

TheCLIENT is clearly informed and acknowledges that the Site is aimed at consumers and that professionals must contact the sales department of the SELLER in order to benefit from different contractual conditions


The CUSTOMER must carefully read and accept these presents before proceeding to the payment of an order of PRODUCTS passed on the Site.

The Terms and Conditions are referenced at the bottom of each page of the site by means of a link and must be consulted before placing the order. The CUSTOMER is invited to read carefully, download, print the General Conditions and keep a copy.

The SELLERUR advises the CUSTOMER to read the General Conditions with each new order, the latest version of the Conditions applying to any new order of PRODUCTS.

InClicking on the first button "Order" for passThe CLIENT acknowledges having read, understood and accepted the General Terms and Conditions without limitation or condition.


To be able to buy a PRODUCT, the CLIENT must be at least 18 years old and have legal capacity.

The CLIENT will be invited (if not registered) to open a customer account by completing the registration form available on the Site. The sign (*) indicates the mandatory fields that must be filled in order for the CLIENT to be processed by the SELLER. Before opening an account, the CLIENT must read and accept the data protection charter and the general conditions of use accessible at the bottom of each page of the Site via a hypertext link.

DuringN registration, the CUSTOMER may accept to receive the offers of promotions of the SELLER and / or its partners by ticking another box provided for this purpose.

Once registered, the CLIENT can follow his order free of charge, at any time, by consulting his account on the Site. The CUSTOMER can thus check the status of his order and see if his order has been shipped and delivered. Follow-up of DELIVERIES is done using the carrier's online tracking tool.

TheCLIENT may also contact the SELLER's sales department at any time by e-mail at contact@piece-mobile.com toKeep information about the status of their order.

The information that the CLIENT provides to the SELLER at the time of opening a customer account or during an order must be complete, accurate and up to date.

TheE SELLER reserves the right to ask the CUSTOMER to confirm, by any appropriate means, his identity, eligibility and the information provided.



The SELLER endeavors to present as clearly as possible the main characteristics of the PRODUCTS (on the fact sheets available on the Site) and the mandatory information that the CUSTOMER must receive under the applicable law (in these General Terms and Conditions).

PConsequently, the CLIENT agrees to read them carefully before placing an order on the Site.

The SELLER reserves the right to modify the selection of the PRODUCTS available on the Site, in particular according to the constraints related to its suppliers.

The photographs are only indicative and have no contractual value.

Unless expressly stated otherwise on the Site, all the PRODUCTS sold by the SELLER are new and comply with the European legislation in force and the standards applicable in France.


PRODUCT orders are directPassed on the Site. To make an order, the CLIENT must follow the steps described below (please note, however, that depending on the Client's start page, the steps may differ slightly).

5.2.1. PRODUCT selection and purchase options

The CLIENT will have to select the PRODUCT (s) of his choice by clicking on the PRODUCT (s) concerned and choosing the color then the quantity desired (up to X identical PRODUCTS can be purchased simultaneously ). A description of the PRODUCT (with the main characteristics of the PRODUCTS, etc.) will be provided on the Site.

AThe PRODUCT selected, the PRODUCT is placed in the Customer's basket. The CLIENT can add to his basket as many PRODUCTS as he wants.

5.2.2. Orders

Once the PRODUCTS have been selected and placed in its basket, the CLIENT must click on the basket and check that the content of his order is correct.

If the CLIENT has not yet done so, he / she will be asked to identify himself or to register.

UOnce the CUSTOMER has validated the contents of the basket and has identified himself / herself / itself, will display to him / her an online form completed automatically and summarizing the price, the applicable taxes and delivery costs .

The CLIENT is requested to verify the contents of its order (including the quantity andOrdered products, billing address, payment method and price) before clicking on the first "Validation" button.

The CUSTOMER can proceed to the secure payment of the PRODUCTS by following the instructions on the Site and to provide all the information necessary for the invoicing and the DELIVERY OF THE PRODUCTS.

For the PRODUCTS for which options are available, these specific references appear when the correct options have been selected.

The orders placed must include all the information necessary for the correct processing of the order.

The CUSTOMER must also indicate the mode of delivery chosen by selecting it in the "Delivery" part of the Site.

5.2.3. Acknowledgment of receipt

Once all the steps described above are completed, a page appears on the Site in order to acknowledge receipt of the Customer's order. A copy of the acknowledgment of receipt of the order is automatically sent to the CUSTOMER by e-mail, provided that the e-mail address communicated through the registration form is correct.

The SELLERSends no order confirmation by post or fax.

5.2.4. Billing

During the ordering process, the CUSTOMER will have to enter the information necessary for invoicing (the(*) Will indicate the mandatory fields to be filled in order for the CLIENT to be processed by the SELLER).

In particular, the CUSTOMER must indicate clearly all information relating to DELIVERY, in particular the exact address of DELIVERY, as well as any access code to the DELIVERY address.

TheCLIENT must then specify the chosen means of payment and communicate its bank details before clicking on the "Continue" button.

Neither the order form that the CLIENT establishes online nor the acknowledgment of receipt of the order that the SELLER sends to the CUSTOMER by e-mail do not constitute an invoice. Whatever the order or payment method used, the CLIENT will receive the original of the invoice on DELIVERY of the PRODUCTS, inside the parcel.

The VENDED will keep an electronic copy of each invoice.


The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the Site do not begin to run until this date.

5.4. PRICE

For all PRODUCTS, the CUSTOMER will find on the Site the prices displayed in euros including all applicable taxes, as well as the applicable delivery charges (depending on the weight of the package, excluding packaging and gifts, the DELIVERY address and the carrier or Mode of transport chOisi).

Prices include, in particular, value added tax (VAT) at the rate in force on the date of order. Any change in the applicable rate may affect the price of the PRODUCTS from the effective date of the new rate.

The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.

SELLER suppliers' prices are subject to change. As a result, prices shown on the Site may change. They may also be modified in the case of special offers or sales.

ThePrices quoted are valid, except in the case of gross error. The applicable price is that indicated on the Site on the date the order is placed by the Customer.


Depending on the PRODUCT concerned, the SELLER applies a "tight-flow" inventory management system. Therefore, depending on the case, the availability of the PRODUCTS depends on the stocks of the SELLER.

The SELLER undertakes to honor the orders received, provided that the PRODUCTS are available.

The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned. CUSTOMERS may also be informed of the RESTORATION of a PRODUCT by the SELLER.

InIf the unavailability has not been indicated at the time of ordering, the SELLER undertakes to inform the CUSTOMER without delay if the PRODUCT is unavailable.

The VENDEUR may,At the request of the CLIENT:

  • Propose to ship all the PRODUCTS at the same time as soon as the PRODUCTS out of stock will be available again,

  • Proceed with a partial shipment of the PRODUCTS available initially and then with the shipment of the rest of the order when the other PRODUCTS will be available, subject to clear information about the additional transport costs that may be incurred,

  • Propose an alternative PRODUCT of quality and equivalent prices, accepted by the Customer.

If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, he will get refund of all sums paid for the PRODUCTS unavailable, without delay and at the latest within thirty (30) days of the payment.


The CLIENT shall have the right to withdraw from this contract without giving reasons within 14 days.

Withdrawal period

The withdrawal period expires fourteen (14) calendar days after the day on which the CUSTOMER, or a third party other than the carrier and designated by the CLIENT, physically takes possession of the property.

If the CLIENT's order relates to several goods and if these goods are delivered separately, the withdrawal period expires fourteen (14) days after the CUSTOMER or a third party other than the carrier and designated by the CLIENT takes physical possessionIon of the last good.

Notification of right of withdrawal

To exercise its right of withdrawal, the CUSTOMER must notify his decision to withdraw from this contract by means of a declaration without ambiguity to: Chemin des Princes, 38300 MAUBEC or contact@piece-mobile.com.

ModelE of withdrawal form

The SELLER gives the consumer the right to fill out and transmit on line the model of the withdrawal form (referred to in Annex I to Directive 2011/83 / EU of the European Parliament and the Council of 25 October 2011 on consumer rights) On the Site at http://www.piece-mobile.com.

YesThe CUSTOMER uses this option, the SELLER will send to him without delay an acknowledgment of receipt of the retraction on a durable medium.

In order for the withdrawal period to be respected, the CLIENT must transmit its communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.


In the event of withdrawal from the CUSTOMER of this contract, the SELLER undertakes to reimburse all payments received from the customer, including delivery costs (except for the additional costs arising from the fact that you have chosen the A delivery method other than the less expensive standard delivery mode offered by us) without undue delay and in any event no later than fourteen (14) days from the date on whichS are informed of your decision to withdraw from this contract.

The SELLER will proceed to the refund using the same means of payment as the CUSTOMER will have used for the initial transaction, unless the CUSTOMER expressly agrees to a different means, in any case, this reimbursement will not incur costs For the customer, on condition that the seller is in the technical possibility to realize it, otherwise, the refund will be made in voucher valid on our site for a period of one year.

The VENDEUR may defer repayment until receipt of the goods or until the CUSTOMER has provided proof of shipment of the goods, the date chosen being the date of the first of these events.

modalityÉs back

The CLIENT shall without undue delay and in any event not later than fourteen (14) days after communication of his decision to withdraw from this contract, return the property to: 10 Rue de saint théobald, 38080 L ' ISLE OF ABEAU. The transport of the return is done under the responsibility of the CLIENT who will have to choose the adapted means of transport, and the adapted transport insurance, and must pack the product sufficiently so that the CUSTOMER is reimbursed in case of loss or damage by the carrier. In no case shall the SELLER be liable in the event of any problem during this transport.

This delayIs deemed to be complied with if the CLIENT returns the property prior to the expiry of theFourteen days.

Return fees

The CUSTOMER shall bear the direct costs of returning the goods, the SELLER shall have at his disposal the possibility of ordering him a prepaid transport, the price of which varies according to the area of ​​departure and the volume-to-volume ratio of the PRODUCT.

Condition of the property returned

The CUSTOMER is liable only for the depreciation of the property resulting from manipulations other than those necessary to establish the nature, the characteristics and the good functioning of this good.

width: 695px; ">7. PAYMENT


The CUSTOMER can pay its PRODUCTS online on the Site in several ways./ P>

When it chooses its means of payment, the CLIENT will be redirected to the secured site concerned in order to proceed to the payment.

The CUSTOMER warrants to the SELLER that he holds all the authorizations required to use the chosen means of payment.

By communicating its credit card number, the CLIENT authorizes the site bank to debit the total amount of the order.

The SELLER will take all necessary measures to ensure the security and confidentiality of the data transmitted online as part of online payment on the Site.

All payment information provided on the Site is transmitted to the Site Bank and is not processed on the Site.

The SELLERUR does not collect, store or process Customer's bank account.

The SELLER does not invoice the CUSTOMER for costs greater than the costs it incurs for the use of the means of payment offered on the Site.


In the event of a single payment by credit card, the account of the CLIENT will be debited upon the order of PRODUCTS passed on the Site.

In the case of a partial DELIVERY, the total amount will be debited from the CLIENT's account at the earliest when the first package is shipped. If the CUSTOMER decides to cancel his order of unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of article 4.5 of these General Conditions.

width: 695px; padding-left: 2em; ">7.3. DELAY OR REFUSAL OF PAYMENT

If the bank refuses to debit a card or other means of payment, the CLIENT will have to contact the Customer Service to pay the order by any other valid means of payment./ P>

In the event that for any reason, opposition, refusal or otherwise, the transmission of the money flow due by the CLIENT would prove impossible, the order will be canceled and the sale automatically terminated.

DIn the event that such a refusal occurs after the execution of the sale of the delivery, the CUSTOMER undertakes to settle the recovery costs incurred, ie a lump sum of € 30 for administrative costsIn addition to interest at the maximum statutory rate, plus the possible recovery costs.


Any contract concluded with the CUSTOMER corresponding to an order of an amount greater than 120 euros TTC will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 134-2 of the Consumer Code.

louseR access to the contract, the CUSTOMER may request it by e-mail at the address contact@piece-mobile.com.

TheE CLIENT acknowledges that the ordering procedure and these Terms and Conditions are concluded online and constitute an "electronic contract" between the CLIENT and the SELLER.

The SELLER agrees to store this information in order to monitor the transactions and to produce a copy of the contract at the request of the CUSTOMER.

PTherefore, the CLIENT agrees, in accordance with the principles governing electronic contracts under the law, not to call into question the contract merely because it has been archived electronically by the SELLER.

In this caseThe SELLER will be able to prove that its electronic tracking system is reliable and guarantees the integrity of the transaction.


The SELLER remains the owner of the PRODUCTS delivered until their complete payment by the Client.

The above provisions shall not prevent theTo the Customer at the time of receipt by him or a third party designated by him other than the carrier of the risks of loss or damage of the PRODUCTS subject to retention of title and the risk of damage They may train.


Delivery area

The PRODUCTS offered can only be delivered on the TERRITORY.

It is impossible to place an order for any delivery address located outside this TERRITORY.

The PRODUCTS will be sent to the delivery address (es) that the CLIENT will have indicated during the ordering process.

delivery time

Every morning, from Monday to Friday, a statement of orders placed online on the Site is established. The SELLER will process the next day all orders placed until the order status is established.

The deadlines for preparing an order and then establishing the invoice before shipment of the PRODUCTS in stock are mentioned on the SITE. These periods are excluded weekends or public holidays.

An e-mail will automatically be sent to the CUSTOMER at the time of shipment of the PRODUCTS, provided that the e-mail address in the registration form is correct.

Shipping & Returns

During the order process, the SELLER informs the CUSTOMER of the possible delays and shipping formulas for the PRODUCTS purchased.

TheShipping costs are calculated according to the method of delivery. The amount of these costs will be due by the CLIENT in addition to the price of the PRODUCTS purchased.

Details of delivery times and costs are detailed on the SITE.

Terms & Conditions of DELIVERY

The parcel will be handed to the CUSTOMER for signature and on presentation of an identity document, or by sworn delivery. The customer undertakes to verify its integrity before accepting the delivery and refuse the contents in case of visible damage. In the event of damage, the customer must inform LRAR the carrier within 48 hours and inform the seller by e-mail within 48 hours.

In the event of absence, a notice of transit may be left to the Customer, in order to allow him to pick up his parcel in his post office.

Problems with DELIVERY

The SELLER proposes carriers at different rates whose terms are indicative and in no case a compensation or a refund can not be demanded of the CUSTOMER if a delay not exceeding 30 days from the complaint of CLIENT

In case of return of the products by the CUSTOMER, the transport will be under his responsibility, he will have to keep the information of follow-up, even in the event that the SELLER has commercially provided a good prepaid.

The CUSTOMER is informed of the delivery date fixed at the moment when he chooses the carrier, at the end of the online ordering procedure, beforeE confirm the order.

In the event that the SELLER does not deliver the goods on the agreed date, the CUSTOMER enjoins to him, by means of a durable communication medium, to deliver the PRODUCTS within an additional period which must be adapted to the circumstances, within a period of 30 days, corresponding to the deadlines that the carrier guarantees the tracking of packages and proof of delivery.

In totalThe SELLER undertakes to deliver the PRODUCTS within thirty (30) calendar days from the conclusion of the contract, unless the CUSTOMER, who has been informed beforehand of the delay, accepts it.

If theThe SELLER does not comply with its obligation to deliver the property within the additional time limit or within thirty (30) calendar days from the conclusion of the contract, the CLIENT shall have the right to terminate the contract without compensation or interests.

The CLIENT may inform the SELLER of its decision to terminate the contract by sending a registered letter with acknowledgment of receipt to the following address: Chemin des Princes, 38300 MAUBEC.

The SELLER will refund, without undue delay from receipt of the cancellation letter, the CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery charges included, using the same payment method used by the CLIENT to purchase products.


The PRODUCTS shall be packed in accordance with theIn order to guarantee maximum protection for the PRODUCTS during the DELIVERY. Customers must meet the same standards when returning PRODUCTS.



The SELLER warrants that, in the event of purchase on the Site, the PRODUCT will be free from defects in materials or workmanship under normal use for one (1) year from the date of original purchase on the site. This limited warranty extends only to the original purchaser, is not transferable, excludes all accessories and is valid only in the country of original purchase.

This guaranteeMate covers only manufacturing and material defects in the ordinary use of the consumer and does not apply in the event of damage to the PRODUCT resulting from degradation, tearing, accident, Misuse, abuse, neglect, damage caused by sand or liquids, shock or poor storage conditions.

The CLIENT must firstContact the SELLER by e-mail to contact@piece-mobile.com with the invoice number and contact information. The SELLER will contact the CLIENT, who will then return the defective PRODUCT in its original packaging with all the original documents, at its own expense. The SELLER will inspect the PRODUCT.

YesAfter inspection by the SELLER and provided that the defect has occurred under normal use within one year from the date of original purchase, the PRODUCT proves to be defective, the SELLER will repair the PRODUCT or replace Any PRODUCT or part that is defective by a new or repaired PRODUCT or part.

The PRODUCTHang is covered by this warranty for the remainder of the warranty period of the original PRODUCT.

DThe SELLER undertakes to return the price of the PRODUCT within 30 days of receipt of the PRODUCT returned and in return for the return of the PRODUCT by the CLIENT to the following address Chemin des Princes , 38300 MAUBEC.


In accordance with the applicable legal provisions, the above contractual warranty does not deprive the CUSTOMER of the legal guarantee provided by the Consumer Code and the Civil Code to the articles as described below.

The seller is obliged to deliver a PRODUCT which is in conformity with the contract and is responsible for any defects of conformity existing at the time of issue. The seller shall also be liable for any defects in conformity resulting from the packaging, installation instructions or installation where this has been charged to him by the contract or has been carried out under his responsibility.

To be conForm to the contract, the PRODUCT must be suitable for the intended use of a goodCorrespond to the written description given by the SELLER on the Site and present the qualities that a buyer can legitimately expect in view of the public declarations made by the seller, the producer or his representative, including advertisements and Labeling.

TheAre only indicative and have no contractual value.

The(2) years from the date of the ISSUE of the PRODUCT.

In the event of non-conformity, the CLIENT may request the replacement or repair of the PRODUCT, at his option. However, if the cost of the CLIENT's choice is clearly disproportionate to the other option, considering the value of the PRODUCT or the size of the defect, the SELLER may proceed to a reimbursement without following the chosen option by the customer.

In L'The SELLER undertakes to return the price of the PRODUCT within 30 days of receipt of the PRODUCT returned and in return for the return of the PRODUCT by the CLIENT to the following address Chemin des Princes, 38300 MAUBEC .

Width: 695px; padding-left: 2em; "> 12.3 HIDDEN DEFECTS WARRANTY

The SELLER is liable for the hidden defects of the PRODUCT sold which render it unfit for its intended use or which so diminishes the use that the CUSTOMER has not acquired it, orWould have given a lesser price if he had known them.

This guarantee allows the CUSTOMER who can prove the existence of a hidden defect to choose between the refund of the price of the PRODUCT if it is returned and the reimbursement of a part of its price if the PRODUCT is not returned.

InThe SELLER undertakes to return the price of the PRODUCT within 30 days of receipt of the PRODUCT returned and in return for the return of the PRODUCT by the CLIENT to the following address Chemin des Princes, 38300 MAUBEC.

The action rResulting from latent defects must be initiated by the CLIENT within two (2) years from the discovery of the defect.


The SELLER will be liable for direct damage to the CLIENT due to the order or purchase of PRODUCTS on the Site.

The SELLER does not control the websites that are directly or indirectly linked to the Site. Consequently, it excludes all liability for the information published therein. Links to third party websites are provided for information purposes only and are not warranted as to their content.


The SELLER collects on the Site personal data concerning his Clients, including by means of cookies. Customers can disable cookies by following the instructions provided by their navigateur.

The data collected by the SELLER are used to process orders placed on the Site, to manage the Client's account, to analyze the orders and to fight against the fraud on the bank card and, if the CUSTOMER has chosen this option, send him letters Commercial prospecting, newsletters, promotional offers and / or special sales information, unless the CLIENT no longer wishes to receive such communications from the SELLER.

The data of the CUSTOMER is kept confidential by the SELLER in accordance with its declaration made with the CNIL, for the needs of the contract, its execution and in compliance with the law.

CUSTOMERS may at any time unsubscribe by accessing their account or by clicking on the hyperlink provided for this purpose at the bottom of each offer received by e-mail.

TheData may be communicated, in whole or in part, to the SELLER'S service providers involved in the ordering process.

For commercial purposes, the SELLER may transfer to his trading partners the names and contact details of his CUSTOMERS, provided that they have given their prior agreement when registering on the Site.

The SELLER will specifically ask CUSTOMERS if they wish their personal data to be disclosed. CUSTOMERS may change their mind at any time on the Site or by contacting the SELLER.

The VINDEUR can also ask its CUSTOMERS if they wish to receive commercial solicitations from its partners.

The CUSTOMER enjoys a right of access, rectification, opposition (for legitimate reasons) and deletion of his personal data. He may exercise this right by sending an e-mail to the following address: contact@piece-mobile.com or by sending a letter to Chemin des Princes, 38300 MAUBEC.

It is PThat the CUSTOMER must be able to prove his identity, either by scanning an identity document or by sending to the SELLER a photocopy of his identity document.


The SELLER makes available to the CLIENT an "email client" to the following address: Contact@piece-mobile.com

Any written complaint from the CLIENT must be sent to the following address: 10 Rue de saint theobald 38080 L'ISLE D'ABEAU.


All visual and sound elements of the Site, including the underlying technology used, are protected by copyright, trademark and / or patent law.

These elements are the exclusive property of the SELLER. Any person who publishes a website and wishes to create a direct hypertext link to the Site must request the authorization of the SELLER in writing.

CThis authorization of the SELLER shall in no case be granted definitively. This link should be deleted at the request of the VENDEUR.

Hyperlinks to the Site that use techniques such as framing or hyperlinking are strictly prohibited.


Any modification of the laws or regulations in force or any decision of a competent court invalidating one or more clauses of these General Conditions can not affect the validity of the present General Conditions. Such modification or decision does not authorize CUSTOMERS to disregard these Terms and Conditions.

All conditiOns not expressly dealt with herein shall be governed in accordance with the custom of the business sector for individuals, for companies having their registered office in France.


These Terms and Conditions apply to all purchases made online on the Site, as long as the Site is available online.

The Terms and Conditions are dated in a precise manner and may be modified and updated by the SELLER at any time. The General Conditions applicable are those in force at the time of the order.

TheChanges to the General Terms and Conditions will not apply to the PRODUCTS already purchased.


The present ConditioGeneral and the relations between the CLIENT and the SELLER are governed by French law.

In case of dispute, only the court closest geographically to the seat of the seller will be competent.

Delivery Date

Order before 14 h

for delivery between 14/01 and the 17/01/21

Approximate date using Suivi GRATUIT moreInfo

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